- UK Standard Delivery - £3.95
- UK StandardPLUS Delivery - £6.95
- UK Next Day Delivery - £7.95
- Europe - £5.95
- Rest of the World - £7.95
- Click & Collect - FREE
We will only charge you postage once per order, no matter how many parcels we send to you.
Please note that at busy times, it may take us a little longer to despatch items to you.
*Delivery times and dates are subject to our service provider Royal Mail.
Orders must be placed by 4:30pm, Monday-Friday, to guarantee same day despatch.
You can choose to have your order delivered FREE to one of Our Stores.
Orders must be placed by 4:30pm, Monday-Friday, to guarantee next working day delivery.
Special Delivery exceptions:
Whether you've taken advice from one of our bra fitters or you've ordered your usual bra size, it's important that you feel your purchase is comfortable and supportive. If once you've worn your bra, you feel it's too uncomfortable, or you are unhappy with it for any reason then we recommend you stop wearing it and contact us so that we can give some further fitting advice or suggest an alternative style.
Click here for more FAQs regarding returns and exchanges.
We hope that you will be pleased with your order but, if you are not, we are happy to refund or exchange items. All we ask is that you return them to us unworn, with all the original labels, within 28 days please.
Spanx - We are unable to offer an exchange or refund unless the packaging remains unopened and undamaged, unless faulty. This is due to health and hygiene reasons and the nature of the product. This policy does not affect your statutory rights relating to faulty or misdescribed goods. We want you to be happy with your purchases so if in doubt please contact our Customer Service team on 01926 459 859.
Briefs and Swimwear - We are more than happy for you to try on any briefs or swimwear to see how they fit and look however we do ask that you please try these items on over your own underwear in the interests of both health and hygiene. If you need to return them for any reason we are able to accept them as long as they are unworn and still have the tags on. This policy does not affect your statutory rights relating to faulty or misdescribed goods. We always want you to be happy with your purchases so if in doubt please contact our Customer Service team on 01926 459 859 for more information.
We offer FREE returns within the UK
Exchange your order online and in-store
When returning goods from overseas please mark your package as clearly as possible RETURNED GOODS, not forgetting to pay your return postage.