Jobs at Bravissimo

We are a dynamic multi-channel retailer offering a wide range of products from lingerie, swimwear and nightwear in D cup and above; to our newest clothing range, Pepperberry, with unique curvy sizing to fit and flatter bigger boobs. We pride ourselves on treating our customers as individuals and giving them the best possible service and advice across all Retail and Ecommerce channels, ensuring our customers get the perfect fit every time, inspiring them to celebrate their figures and feel great about themselves.

We have won many awards for our products, service, entrepreneurial approach and originality, and for the last 9 years we have been one of the Sunday Times 100 Best Companies to work for.

Our CFC team ensures the distribution process runs smoothly and efficiently. It is each team member’s job to provide excellent service to our shops as well as our customers by picking, quality checking, packing and distributing all customer orders in an accurate and timely manner. The team is also responsible for receiving, putting away and accurately locating all stock entering the Customer Fulfilment Centre, be it delivered from a supplier, returned from a customer or through shop transfers. In essence, without the CFC our lovely customers would not receive any of their orders and our shops would not have any stock to sell – so their jobs are essential to Bravissimo’s success!
Customer Fulfillment Centre Team Leader - Head Office (Leamington Spa)

Customer Fulfillment Centre - Team Leader

We have a vacancy for a Team Leader to work at our Customer Fulfilment Centre at Spa Park, Leamington Spa

Full Time (37.5 hours a week)

Salary - £8.94 per hour (equivalent to £17,511 p.a.)

About the job

We are looking for a Team Leader to join our team at the Fulfilment Centre. You will report to a Supervisor and support them and assist in the planning and control of the day to day running of the department in order to achieve our various Service Level Objectives. This presents a great opportunity for anyone interested in gaining experience at this level in a Warehouse environment whilst developing their leadership skills.

You will carry out a variety of tasks including the following:

  • Learn all operational tasks undertaken by the Supervisor to enable you to have the ability to cover this role as required.
  • Supervise related activities to ensure that the required standards of quality, accuracy and productivity are achieved.
  • Ensure that all staff are given a high standard of training for them to be able to achieve required standards of performance.
  • Ability to use desktop PC with knowledge of Microsoft Word and Excel.
  • Ensure at all times that Health & Safety guidelines are observed and that issues are addressed without delay.
  • Carry out any other reasonable duties as requested by the management team.
  • Undertake training where appropriate to maintain a full understanding of Warehouse procedures.
  • Play a key part in creating an environment for the team so that they are engaged and living the values through their actions and behaviours.

About you

We are looking for a hardworking, enthusiastic person with a good eye for detail. You should be passionate about leading and being part of a team. You should enjoy working in a busy and lively environment and have an organised approach. A flexible “can do” attitude is a must and a willingness to get stuck in to whatever is needed to achieve success. Previous experience of this work would be an advantage but enthusiasm and willingness to learn is more important.

If you think this is the job for you, please send your CV with a covering letter explaining why you would like to work for Bravissimo, and stating your current salary details, to:

Jim Hawksworth, Spa Park Customer Fulfilment Centre, Units 7/8 Spa Park, Juno Drive, Leamington Spa CV31 3TA or by e-mail to: jim.hawksworth@bravissimo.com

Closing date for applications is Friday 24th April 2015.

No agencies.

The lovely ladies in our customer services team are the first port of call for any customer wanting to get in touch with us. They take phone calls and reply to customer emails to process orders, exchanges or refunds, answer product queries or give fitting and styling advice. They are all trained fitters and are even able to do a bra fitting over the phone and via web chat! The team has the responsibility to develop, implement and improve customer service operations within ecommerce, ensuring that we meet or exceed our customers’ expectations consistently. Furthermore, they also collate all customer feedback to enable us to constantly improve our service and procedures.
We don’t currently have any vacancies within this team
Our finance team are experts on numbers and work with all areas of the business to set the annual budgets as well as supporting the business in forecasting the company’s financial performance for the year ahead. They love a good spreadsheet and are real devils for detail. They produce all our financial trading reports and analyse our accounts throughout the year. The team also takes responsibility for our legal obligations around the financial management of the business as well as cash flow monitoring, paying suppliers and supporting teams to better manage their spend against their budget. In other words, they make sure Bravissimo has the financial savviness and funds to continue to grow and help women feel good about themselves!
We don’t currently have any vacancies within this team
Our HR team are here to ensure we have the right people with the right skills in the right positions at the right time, and every single person at Bravissimo truly lives the company values and is genuinely passionate about their job and about providing the best customer service. HR incorporates recruitment, payroll and benefits, management of HR information, policies and procedures, learning and development, internal communications, our charity partnership and employee engagement across the business. In a nutshell, the HR team continues to build on the success of our company by constantly looking at ways to make Bravissimo an even better place to work!
We don’t currently have any vacancies within this team
Our IT guys and gals work hard to ensure that the company IT and web infrastructure is working efficiently at all times with minimal disruptions to our business operations or our customers. The development team support our business by providing our core internal and customer facing systems, continuously improving them to enhance our customers’ experience. The IT Helpdesk provides the first port of call for all our teams across the business to resolve the various little (or big) incidents that can happen on a daily basis, including networks, servers, computers, shop equipment and phones.
We don’t currently have any vacancies within this team
Our marketing team is responsible for developing and delivering our agreed marketing plan for the year to drive sales through customer retention and recruitment. From our website through to our emails, magazine, social media activity and PR they ensure all activity is true to our brand tone of voice, image and target market with the majority of our activity designed in house. All of this promotes visitors to our stores and website and engages our customers with our brand. Some of this is purely ecommerce focussed, for example search marketing and online advertising, whereas other elements are retail focussed, for example launching an exciting new shop. The team also plans and delivers seasonal photo shoots which successfully sell our products and communicate our brand image.
Digital Designer (Bravissimo & Pepperberry) - Head Office (Leamington Spa)

£ - Competitive

Full Time, 12 Month Fixed Term Contract

About the job

We have ambitious plans for the growth of both our Bravissimo and Pepperberry brands and we are now looking for a key individual to take responsibility for the design of our Ecommerce website and digital elements of our marketing campaigns.

Reporting to the Bravissimo Senior Marketing Manager you will be responsible for producing engaging and effective designs for our Ecommerce website, digital campaigns and digital assets for both our Bravissimo and Pepperberry brands.

You will be responsible for ensuring your designs consistently represent each brand’s values and have the appropriate look and feel and tone of voice to appeal to each brand’s target market.

Both Bravissimo & Pepperberry employ a wide range of marketing activities and you will be responsible for producing content for our website and mobile site, assets for online advertising and social media, and designs for our email campaigns.

Our website is currently undergoing a refresh to move to a responsive design and in this role you will support this project and once this is complete support the continuous improvement of our website on an ongoing basis.

About you

As a talented Digital Designer you will have proven experience in producing exceptional design work which is engaging and commercially effective. You will have excellent knowledge and depth of experience working with Adobe Creative Suite, HTML, CSS and responsive design.

Ideally you will also have experience of using content management systems, a good knowledge of email and website design best practice, especially in relation to responsive design and user experience.

You will be passionate about our brands and have empathy for our customers, delighting in producing designs which engage and excite them. You will be able to work across both brands giving each its own distinct look and feel.

To be successful in this role you will bring a flexible ‘can do’ attitude, be highly organised, calm under pressure and have the ability to communicate clearly and build strong relationships throughout the company.

If you feel that you’re the person that we’re looking for then please provide us with your current CV, salary details, notice period details and a covering letter, letting us know why you’d like to join us and what it is about you and your skills that make you perfect for this position. Please send to:

Michele Wood, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire, CV32 4YB, or by email to: jobs@bravissimo.com.

Closing date for applications is Wednesday 29th April and the recruitment day will be held in Leamington Spa on Monday 11th May.

All applications must have a full covering letter in order to be considered.

No agencies.

Our merchandising team ensures that we have the right products available in the right channel at the right time and in the right quantities. They manage styles into the business and manage the stock distribution to our shops throughout the product lifecycle to give our customers the best possible choice and availability of our products. The merchandising team is a hub of information for many teams across the business, particularly the marketing team, where they work together making decisions as to which products to feature in our communications and they also ensure our customer facing teams and the team at the Customer Fulfilment Centre have the information they require to do their jobs.
We don’t currently have any vacancies within this team
Our product team is responsible for designing and developing our own brand collections from trend concept, garment design, pattern cutting and fit through to production alongside buying and selecting branded product. Developing and buying our collections for our multi-channel business and managing suppliers and factories to ensure great quality product is delivered to our customers.

Our Buying Team
Our buyers are dedicated to sourcing, selecting, buying and developing our wonderful products across all our ranges. Working closely with our suppliers, they ensure we offer the right mix of products and styles for our customers. They are responsible for what we buy and develop, and full critical path management to ensure all products are delivered on time and are of wonderful quality and great value. Our buyers are responsible for everything from trend research, customer and competitor analysis through to orders being placed in the factory and work very closely with the merchandising and marketing teams.

Our Technical Team
Our technical team is made up of pattern cutters, garment technologists and fabric technologists who are responsible for full production management and all aspects of fit, fabric, make-up and quality of our fabulous own label products. They create patterns
in-house to ensure our products are well made and of great fit for our customers. They cut and sew prototypes, fit samples and do the grades for all product categories. They manage the sealing process from handover to factory through to bulk production and approve all fabrics and garments to ensure every single product fits fantastically and is of great quality for our customers at all times.
We don’t currently have any vacancies within this team
The retail team includes Retail Operations, Area Managers, Shop Management Teams as well as our many lovely Consultants in shops all over the country. Together they are responsible for ensuring that our customers receive the highest level of service, fitting and styling advice in a consistent manner across all stores to meet or exceed our customer expectations, as well as the general effective and efficient running of the shops. For managers this includes managing, developing and supporting the retail team, controlling stock accuracy, accurate reconciliation and budgeting, maintenance of the shop, visual merchandising and analysing the shop performance in order to identify improvements to procedures.

As a Consultant, whether it’s on the shop floor, in the fitting rooms or at the tills, great customer service also includes handling incoming garments and making sure the store looks attractive. And of course staying fully informed about all our campaigns and sales activities. Working in Retail means you represent Bravissimo – you inspire, guide and help our customers in every way, ensuring they leave our stores having had a truly fantastic experience that made them feel good about themselves!
Consultants - Cambridge

Retail, Cambridge - Consultants

Part-time Vacancies, various contracts

£7.48 per hour

ABOUT THE JOB

We are looking for Consultants to join the team in our busy shop in Cambridge. Various part-time contracts are available across a seven day week of Monday to Sunday; therefore all applicants will need to be flexible and ideally be able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

ABOUT YOU

We are looking for people who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this along with a letter explaining why you would love to be part of the Bravissimo Cambridge team and what you feel you can bring to the role, to:

Verity Gow, Bravissimo Ltd, 17-19 Sussex Street, Cambridge, CB1 1PA or alternatively via email to: cambridgeshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

No Agencies

Consultants - Cheltenham

Retail, Cheltenham - Consultants

Summer Vacancies

2 x 10hrs/week fixed-term contracts June-August

£7.48 per hour

About the Job

We are looking for Consultants to join the team in our shop in Cheltenham for the busy summer period. Two 10 hours/week fixed-term contracts are available across a seven day week of Monday to Sunday; all applicants must be flexible and ideally be able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

About You

We are looking for individuals who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this, along with a letter explaining why you would love to be part of the Bravissimo Cheltenham team, to:

Claire Barnes, Bravissimo Ltd, Unit 35, Regent Arcade, Cheltenham, GL50 1JZ or alternatively via email to: cheltenhamshop@bravissimo.com or hand it into the store for the attention of a manager.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

Closing date for applications is 30th April 2015.

No agencies.

Consultants - London - Ealing

Retail, Ealing - Consultants

1 x 8 hours per week permanent contract

2 x 0 hours contract

£7.48 per hour + L/W

About the job

We are looking for Consultants to join the team in our shop in Ealing. One 8 hours/week part-time contract and two zero hour contracts are available across a seven day week of Monday to Sunday; all applicants must be flexible and ideally be able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

About you

We are looking for individuals who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this, along with a letter explaining why you would like to be part of the Bravissimo Ealing team, to:

Dragomira Hristova, Bravissimo Ltd, 28 High Street, Ealing, London, W5 5DB or via email to: ealingshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

Closing date for applications: 30th April 2015.

No agencies

Consultants - London - Oxford Circus

Retail, Oxford Circus - Consultants

Various Full-Time and Part-Time Contracts

£7.48 per hour + L/W

About the job

We are looking for Consultants to join the team in our busy shop in Oxford Circus. Various full-time and part-time positions are available across a seven day week of Monday to Sunday; all applicants must be flexible and be able to work any days. The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our Consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

About you

We are looking for individuals who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed, as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this along with a letter explaining why you would like to be a part of the Bravissimo Oxford Circus team to:

Sarah Argyle, Bravissimo Ltd, 28 Margaret Street, London, W1W 8RZ or alternatively via email to: oxfordcircusshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your application.

No agencies.