Jobs at Pepperberry

Pepperberry is a young, rapidly expanding, friendly company that is dedicated to doing the best for our customers. We set ourselves high standards and are constantly looking to find ways to improve the things that we do. As well as this, we provide a friendly working environment so that we all enjoy our jobs and feel committed to the company. If you want to work for a company that you feel proud to be part of, in a job that you really enjoy, a job at Pepperberry could be for you.

Head Office, Leamington Spa
Customer Service Consultant

Customer Service Consultant

Full Time – 37.5 hours per week

About the Job

We are looking for a Customer Service Consultant to join our lively and friendly team. The main focus of the role is to maximise the experience our customers receive when they contact us via the telephone, by email, in writing or through the website or social media.

All consultants are trained fitters and can offer style and product advice for both Bravissimo and Pepperberry products. As well as providing customers with fitting and style advice when customers call to place orders, the team have a number of daily administrative duties including dealing with customer queries, returned items, exchange orders and investigate any faulty items or lost parcels. All consultants also spend time each month at our Leamington store helping customers and performing general store duties.

The opening hours for Customer Services are 8.30am and 8.30pm Monday to Friday and 9am-5pm Saturday, plus Sundays as required. Your normal working pattern will involve you working shifts across our opening hours, being fully flexible in line with the needs of the business.

About You

At Bravissimo/Pepperberry, providing an exceptional level of customer service is the driving force behind the company, and the most important quality for our Consultants to have is that they always put the customer at the heart of everything they do. It is also essential that you want to be part of a team that is dedicated to giving our customers an excellent level of service and you should genuinely love going the extra mile to help others. Previous experience of the lingerie industry is not necessary, as full training will be given. You will need to possess IT skills as the majority of your role will be carried out on a computer.

If you think this is the job for you, please send a letter explaining why you would like to work for Bravissimo/Pepperberry and why you would like to be considered for the role, along with your CV, to:

Louise Gardner, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire CV32 4YB or alternatively via email to: louise.gardner@bravissimo.com

Please note that the letter forms part of the application process and therefore needs to be included with your CV.

Previous applicants for a position in Customer Services within the last 6 months need not apply.

No agencies.

Retail - Cambridge
Supervisor

Retail, Cambridge - Supervisor

3 to 4 days per week

Maternity Cover - fixed term contract

£ - Competitive

About the job

You will work as a link between the team and store management to ensure that the customer is always priority. You will be a role model who strives to exceed customer expectations. You should be passionate about leading and being part of a team and will have previous experience of this. You will get a buzz from being part of a pacy environment and have an organised approach in order to manage this.

About you

We are looking for an individual who is friendly, confident, genuinely loves speaking to people and who will consistently go the extra mile to help them. Communication skills and a customer-focused approach are essential. You should be passionate about our lingerie range and for offering the best service you can to our customers, ensuring that each customer who walks through the door has a fantastic experience.

Previous fashion retail management experience is essential, though not in the lingerie sector as full lingerie training will be provided.

If you think that this is the job for you, please send a letter explaining why you would love to be part of the Cambridge team and what you feel you can bring to the role, along with your CV to:

Verity Gow, Bravissimo, 17-19 Sussex Street, Cambridge, CB1 1PA or alternatively via email to: cambridgeshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is included with your CV.

No agencies.

Retail - Liverpool
Consultants

Retail, Liverpool - Consultants

Various Hours

£7.30 per hour

We are looking for individuals who are friendly, confident, hardworking and will consistently go the extra mile. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the attached application form Please send this along with a letter explaining why you would like to be part of the Bravissimo team to:

Georgia Stack, Bravissimo, 8 Bold Street, Liverpool, L1 4DS or via email to: liverpoolshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your CV.

No agencies

Retail - Milton Keynes
Consultants

Retail, Milton Keynes - Consultants

Various contracted hours

£7.30 per hour

About the job

We are looking for Consultants to join the team in our busy shop in Milton Keynes. Various permanent contracts are available across a seven day week of Monday to Sunday; all applicants must be flexible and able to work any days.

The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our Consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed, as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this; along with a cover letter explaining why you would like to be part of the Bravissimo Milton Keynes team to:

Deborah Allison, Bravissimo, Silbury Arcade, The Centre, Milton Keynes, MK9 3BE or alternatively via email to: miltonkeynesshop@bravissimo.com or hand your application into the store for the attention of a manager.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

No agencies.

Retail - Glasgow
Consultants

Retail, Glasgow - Consultants

Various Contracted Hours (between 8 and 16 hours)

£7.30 per hour

We are looking for Consultants to join the team in our busy shop in Glasgow. Various permanent contracts are available across a seven day week of Monday to Sunday; all applicants must be flexible and ideally be able to work any days.

The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our Consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are passionate about helping people and who will consistently go the extra mile. Friendliness, strong communication skills and a customer-focused approach are all essential. Previous experience of the lingerie industry is not needed, as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this; along with a cover letter explaining why you would like to be part of the Bravissimo Glasgow team to:

Susan Park, Bravissimo, 229 Ingram Street, Glasgow, G1 1DA or via email to: glasgowshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

No agencies.

Retail - Cheltenham (New Shop Opening)
Consultants

Retail, Cheltenham - Consultants

37.5 hours per week

£ competitive

About the Job

We are looking for a number of Consultants to join our team on various contracted hours (including evenings & weekends). The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are friendly, confident, and who will consistently go the extra mile. Previous experience of the lingerie industry is not needed, as full training will be given.

If you would love to be part of the new team at our Cheltenham shop, please send a covering letter explaining why you would love to join the team, along with your CV, to:

Vicky Murray, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire, CV32 4YB or alternatively via email to: jobs@bravissimo.com. Please also state your days and hours of availability.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is included with your CV.

Recruitment dates to be confirmed on invitation

No agencies.

Retail - Leicester (New Shop Opening)
Consultants

Retail, Leicester - Consultants

Various contracted hours

£7.30 per hour

We are looking for a number of Consultants to join our team on various contracted hours (including evenings and weekends). The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are friendly, confident, and who will consistently go the extra mile. Previous experience of the lingerie industry is not needed, as full training will be given.

If you would love to be part of the new team at our Leicester shop, please send a covering letter explaining why you would love to join the team, along with your CV, to:

Vicky Murray, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire, CV32 4YB or alternatively via email to: jobs@bravissimo.com.

Please also state your days and hours of availability.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is included with your CV.

The recruitment session will be held in Leicester on Tuesday 15th July 2014 if your application has been successful.

No agencies.