Jobs at Pepperberry

Pepperberry is a young, rapidly expanding, friendly company that is dedicated to doing the best for our customers. We set ourselves high standards and are constantly looking to find ways to improve the things that we do. As well as this, we provide a friendly working environment so that we all enjoy our jobs and feel committed to the company. If you want to work for a company that you feel proud to be part of, in a job that you really enjoy, a job at Pepperberry could be for you.

Head Office, Leamington Spa
Customer Service Consultant

Customer Service Consultant

Full Time – 37.5 hours per week

About the Job

We are looking for a Customer Service Consultant to join our lively and friendly team. The main focus of the role is to maximise the experience our customers receive when they contact us via the telephone, by email, in writing or through the website or social media.

All consultants are trained fitters and can offer style and product advice for both Bravissimo and Pepperberry products. As well as providing customers with fitting and style advice when customers call to place orders, the team have a number of daily administrative duties including dealing with customer queries, returned items, exchange orders and investigate any faulty items or lost parcels. All consultants also spend time each month at our Leamington store helping customers and performing general store duties.

The opening hours for Customer Services are 8.30am and 8.30pm Monday to Friday and 9am-5pm Saturday, plus Sundays as required. Your normal working pattern will involve you working shifts across our opening hours, being fully flexible in line with the needs of the business.

About You

At Bravissimo/Pepperberry, providing an exceptional level of customer service is the driving force behind the company, and the most important quality for our Consultants to have is that they always put the customer at the heart of everything they do. It is also essential that you want to be part of a team that is dedicated to giving our customers an excellent level of service and you should genuinely love going the extra mile to help others. Previous experience of the lingerie industry is not necessary, as full training will be given. You will need to possess IT skills as the majority of your role will be carried out on a computer.

If you think this is the job for you, please send a letter explaining why you would like to work for Bravissimo/Pepperberry and why you would like to be considered for the role, along with your CV, to:

Louise Gardner, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire CV32 4YB or alternatively via email to: louise.gardner@bravissimo.com

Please note that the letter forms part of the application process and therefore needs to be included with your CV.

Previous applicants for a position in Customer Services within the last 6 months need not apply.

No agencies.

Customer Fulfilment Centre, Leamington Spa
Customer Fulfilment Centre Processors

Customer Fulfilment Centre Processors

6 month fixed term contract (7.5hrs to 37.5hrs) to work across our current shifts, 6am-2pm (Mon - Sun) or 2pm-10pm (Mon - Fri)

£7.09 per hour (equivalent to £13,825.50 p.a.)

These roles will be reviewed at the end of the 6 month contract and may potentially lead to permanent contracts.

Bravissimo is a young, rapidly expanding, friendly company that is dedicated to doing the best for our customers. We set ourselves high standards and are constantly looking to find ways to improve the things that we do. As well as this, we provide a friendly working environment so that we all enjoy our jobs and feel committed to the company. We have won many awards including being in the Sunday Times list of the Top 100 Best Companies to work for – so if you want to work for a company that you feel proud to be part of, in a role that you really enjoy, a job at our Customer Fulfilment Centre could be for you.

Bravissimo provides a service to women with bigger boobs to inspire them to feel good about themselves. We stock a wide range of pretty lingerie D to L cup (28 to 40 back sizes), bra-sized Swimwear and Nightwear as well as our own range of strappy tops with built-in bras. Our Pepperberry clothing collections are specifically designed and cut especially to fit and flatter bigger boobs and is available in sizes 8-18, each with three unique curviness sizes to choose from.

Bravissimo is dedicated to turning what may have been a negative experience of buying lingerie, swimwear, clothing and nightwear into a fun, pleasurable one where women with bigger boobs are offered a wide choice of styles and colours and don’t need to compromise on style to get the perfect fit.

About the job

We are looking for a number of Customer Fulfilment Centre Processors to join our team at Spa Park. You will carry out a variety of tasks including the following:

Receive stock into the Fulfilment Centre, put stock away into stock locations, picking, quality checking and packing customer’s orders to the highest standard of quality and presentation, preparing stock replenishment for our retail outlets and process returned orders back onto our system.

About you

We are looking for hardworking, enthusiastic people with a good eye for detail to work in our busy and lively team environment. Previous experience of this work would be an advantage but enthusiasm and willingness to learn is more important.

If you think this is the job for you, please download this application form.

Please submit your application form to Lesley Loveridge, Bravissimo, Spa Park Customer Fulfilment Centre, Units 7/8 Spa Park, Juno Drive, Leamington Spa CV31 3TA or e-mail lesleyl@bravissimo.com.

Closing date for applications is 5th September 2014.

Interviews start the week commencing the 15th September 2014.

No agencies.

Retail - Cambridge
Consultants

Retail, Cambridge - Consultants

Part Time Vacancies, various contracts

£7.30 per hour

Consultants

We are looking for Consultants to join the team in our busy shop in Cambridge. Various part time contracts are available across a seven day week of Monday to Sunday; therefore all applicants will need to be flexible and ideally be able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for committed individuals who would like to stay and grow with the company. People who are friendly, confident, hardworking and will consistently go the extra mile. Previous experience of the lingerie industry is not needed, as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this along with a cover letter explaining why you would like to be part of the Bravissimo Cambridge team to:

Verity Gow, Bravissimo Ltd, 17-19 Sussex Street, Cambridge, CB1 1PA or alternatively via email to: cambridgeshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is enclosed with your CV.

No Agencies

Retail - Guildford
Consultants

Retail, Guildford - Consultants

Weekend contracts (with availability during the week needed)

£7.30 per hour

Consultants

We are looking for Consultants to join the team in our busy shop in Guildford. Weekend contracts are available, however all applicants will ideally be flexible and able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are friendly, confident, hardworking and will consistently go the extra mile. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the attached application form. Please send this along with a letter explaining why you would like to be part of the Bravissimo team to:

Vanessa Parry, Bravissimo, 25-27 Market Street, Guildford, GU1 4LB or alternatively via email to: guildfordshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your application form.

No agencies.

Retail - Newcastle
Manager

Retail, Newcastle - Manager

37.5 hours per week

£ competitive

About the Job

The shop manager role is about making a difference; ensuring that our customers receive the exceptionally high level of service that lies at the heart of the Bravissimo and Pepperberry philosophy by leading, inspiring and developing their team.

You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and also develop to their full potential. Your ability to plan appropriately and attend to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and staff receive the Bravissimo/Pepperberry experience.

About You

We are looking for a well organised, experienced Retail Manager – a self-starting individual with excellent communication skills and a customer focused approach, who can provide strong leadership and structure to the team. Full of passion and initiative, you should embrace change and continually strive for excellence.

You will be able to demonstrate your understanding of and enthusiasm for our brand, and for leading and developing a retail team.

Previous fashion retail management experience is essential, though not in the lingerie sector as full lingerie training will be provided.

If you think that this is the job for you, please send a letter explaining why you would love to be part of the Newcastle team and what you feel you can bring to the role, along with your CV to:

Vicky Murray, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire, CV32 4YB or alternatively via email to: jobs@bravissimo.com.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is included with your CV.

Closing date for applications is Friday 5th Sept 2014.

The recruitment day will be being held in Newcastle on Wednesday 17th Sept 2014.

No agencies.

Retail - Reading
Consultants

Retail, Reading - Consultants

10 hour weekend contracts (with availability during the week needed)

£7.30 per hour

About the job

We are looking for Consultants to join the team in our busy shop in Reading. Weekend contracts are available, however all applicants will ideally be flexible and able to work any days. The role includes dealing with customer enquiries and giving fitting and style advice. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are friendly, confident, hardworking and will consistently go the extra mile. Previous experience of the lingerie industry is not needed as full training will be given.

If you think that this is the job for you, please download and complete the application form. Please send this, along with a letter explaining why you would love to be part of the Bravissimo team to:

Katrina Hunt, Bravissimo, 2 Chain Street, Reading, RG1 2HX or alternatively via email to: readingshop@bravissimo.com.

Please note that the letter forms part of the application process and therefore needs to be included with your CV.

The closing date for applications is 31st August 2014.

No agencies.

Retail - Leicester (New Shop Opening)
Consultants

Retail, Leicester - Consultants

Various contracted hours

£7.30 per hour

We are looking for a number of Consultants to join our team on various contracted hours (including evenings and weekends). The role involves giving customers our unique fitting experience and clothing style advice as well as dealing with customer queries. It is important that our consultants genuinely love speaking to people and want to be part of a team that is dedicated to giving our customers an excellent level of service.

We are looking for individuals who are friendly, confident, and who will consistently go the extra mile. Previous experience of the lingerie industry is not needed, as full training will be given.

If you would love to be part of the new team at our Leicester shop, please send a covering letter explaining why you would love to join the team, along with your CV, to:

Vicky Murray, Bravissimo, Imperial Court, Holly Walk, Leamington Spa, Warwickshire, CV32 4YB or alternatively via email to: jobs@bravissimo.com.

Please also state your days and hours of availability.

Please note that the letter forms part of the application process and therefore applications will not be considered unless a letter is included with your CV.

The recruitment session will be held in Leicester on Tuesday 15th July 2014 if your application has been successful.

No agencies.