This bra looks fantastic, has straps that pull in just a bit to hide under halter or sleeveless cuts, gives good cleavage with a low cut for plunge necklines, the fabric is soft, and it has an adorable matching thong with a good cut.
That said, it's the least-comfortable bra I own because of the lace panel strap. The top of the straps are pulled together enough to redistribute some pressure from the chest band at my rib cage to my shoulders--and that causes muscle fatigue and shoulder / neck pain pretty quickly. I start noticing fatigue within 15 mins and by the end of the day there's serious pain. I've caught myself hunching over to redistribute weight lower down my shoulders away from my neck muscles, which isn't a great look or posture. In addition, the bit that sticks out between your underarm and the bra strap has never been a problem for me before, but is now because the straps pull toward the neck at a steeper angle.
I bought another bra in this style, the Atlanta, at the same time, and do not have the same issues with it. I think the difference is that the panel strap on the Atlanta is stretchier / has significantly more give, so it doesn't redistribute pressure from the ribs to the shoulders. (Worth noting, the Atlanta also had a slightly better cut on the thong, or possibly it was the fabric, but Alexa feels like they focused on soft / not-binding fabric enough that the same size is nearly falling off.) I wish they'd made the panel feature on the Alexa more for show and less for supporting weight, because it supports that weight in a less healthy place, and I prefer Alexa's aesthetic dramatically over Atlanta's.
Would not buy again because of the back panel. You may not have the same problem if you can wear racerbacks and halter tops regularly; I may just be too used to weight resting on the bones of the shoulder rather than the muscles of the neck and upper spine.