To follow current lockdown measures, all of our shops are closed for now.
We will update you as soon as we can open all our doors again (very excitedly!) and in the meantime, we are still here to support you (and your boobs!) online and over the phone on 01926 459 859 – find out more here!
If you wish to return items bought in one of our shops, you can do this via the post:
Find your order number – you can find this on your paper receipt, or within the My Account section of our website if you gave your details when you made your purchase in store.
Package up the items you wish to return securely in a box or jiffy bag. Please include a note in the package with your order number, name and address (this can be hand written, we don’t need anything fancy!), or a copy of the receipt if you have access to a copier.
Fill in your information (order number, personal details and your reason for return).
This will generate a returns label you can print at home if you have a printer, or a QR code you can take into the Post Office to print for you if not.
Take your order to the Post Office and it will be returned to us. We will be in touch via email once your refund has been processed – this usually takes around 10 working days.
If you are unsure about any of these instructions, or if you wish to exchange your items rather than get a refund for them, please don’t hesitate to get in touch via phone, live chat or email and we will give you a hand getting your items back to us.
Take care and keep yourself and each other uplifted!
The Team at Bravissimo x