My visit to the Newcastle store was a really positive time for me today. I haven’t been to many shops with the pandemic, in fact this was my first visit to town since September and I was a bit apprehensive but it felt really safe. I liked the arrangement for customers to wait by the door to be served. I was returning a nightdress I bought online and the assistant listened to exactly how it didn’t fit and then went to look for a replacement. Even though it was just a nightie and not a bra or anything fundamental, she was just as attentive about making sure the fit was right and explained all the options if I wanted to order a different size that wasn’t in stock. I decided to buy the one I tried but was happy to have a second opinion that it wasn’t too much too big. The service was everything I have come to expect at Bravissimo and it has helped restore my confidence for post-lockdown shopping.

Thanks so much to the staff in the Birmingham store today, everyone was so helpful! Special thanks to my fitter for taking the time, getting my fitting right and finding me so many great bras to try. She was so helpful and great fun to shop with :)