I echo others in the hope that something positive will be done. I wore only this bra for years and loved the style and fit. Then, despite always hand washing my bras, I experienced the same problems as so many others - wires digging in at the sides and popping out at the front and straps constantly slipping off my shoulders. Eventually, I gave up, but even following lengthy fitting sessions in store, I cannot find a bra that offers me the same support, comfort and fit that the Tango used to. I have been fitted and have bought a succession of bras, only to find them quickly becoming saggy or uncomfortable soon after. There are so many customers saying the same things and I agree that Bravissimo’s lack of response is not helpful. I receive frequent marketing updates encouraging me to buy from Bravissimo. Would it be so difficult to send out an update about what has gone wrong, whether there is any intention to fix it and failing that, any suggestions for alternatives that really do work? There are so many of us out here!