Privacy Notice

This Privacy Policy (“Privacy Policy”) of Bravissimo Limited (“Bravissimo,” “we,” “us,” “our”), describes the way we, together with any parent, subsidiary or affiliate company collect, use and share information about you. By visiting bravissimo.com (“Website”) you are accepting and consenting to the practices described in this policy.

1. BRAVISSIMO AND YOUR PERSONAL INFORMATION

The protection of your personal information is important to us. We respect your privacy and want you to understand what we do with the information we hold about you. This Privacy Policy is meant to help you understand how we collect, use, and share the information we collect about you when you interact with Website and/or access our products or services. We are dedicated to being transparent about the data we collect about you, how it is used and with whom it is shared.

2. PERSONAL INFORMATION WE COLLECT

We may collect and process the following data about you:

Information you voluntarily give us. You may send us your personal information when you use our products, services, or Website. For example, you may provide your personal information when you register to use our site, subscribe to any of our services, search for a product, place an order on our site, enter a competition, promotion or survey, join our reward scheme and when you report a problem with our site. The information you give us may include your name, delivery and billing address, e-mail address and phone number and financial and credit card information. We do not store credit card information but we pass it to our payment provider who may store this information. You may also provide us with optional demographics such as your age range, height range and bra size for example as part of a product review, however you are not obliged to supply this information in order to shop with us.

Information we generate and automatically collect. You may send us your personal information automatically when you visit the Website. For example, you may provide technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Information we receive from third-party sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We may combine this information with other information, including information you provide and information we have collected, as described above, including information we may obtain from affiliates.

We collect personal information using automated technologies. Personal information is also collected through automated technologies and shared with us when you visit our Website, open an email or click one of our advertisements. We use automated data collection technologies, such as cookies, beacons and tags, to improve your experience and inform marketers of your journey, so that in turn they can make improvements to the Website.

3. HOW WE USE INFORMATION

In each of the categories of personal information listed below, we may collect, use, or disclose your personal information for the following purposes as well as our operational purposes or other purposes described in our notices to you, provided that our use of your personal information is necessary and proportionate to achieve the purpose for which we collected or processed your personal information or for another purpose that is compatible with the context in which we collected your personal information (collectively, our “Business Purposes”):

• to carry out our obligations arising from any purchases you make or any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer (including by way of our newsletters and magazine/catalog);
• to provide you with information about goods or services we feel may interest you.
• to notify you about changes to our service;
• to ensure that content from our site is presented in the most effective manner for you and for your computer.
• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
• We will combine this information we receive from other sources with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. CATEGORIES OF SOURCE OF PERSONAL INFORMATION

For each of the categories of personal information listed above, we may obtain your personal information from the following categories of sources:

• You – You may send us your personal information when you use our products, services, or Website. For example, you may provide your personal information to us by phone, email, text message, online form submission, or other communications.
• Your Devices – We may pull your personal information from your devices and browsers through cookies.
• Our Affiliates – Our affiliates may collect your personal information for our Business Purposes.

5. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We may share your personal information with selected third parties including:

• Companies in the same group of companies as us, including our parent, sister and/or subsidiary companies, for the purpose of providing services to you.
• Shipping companies to deliver products that you have ordered from us.
• Payment providers to take payment for our products.
• Data analytics suppliers to better understand how people use our websites.
• Third party companies with advertising services that help us carry out and measure our advertising campaigns.
• Credit reference agencies so that we can assess your creditworthiness and to verify your identity.
• Other service providers and advisors such as companies that support our IT, help us analyze the data we hold, process payments, send communications to our customers, provide us with legal or financial advice and generally help us deliver our products and services to you.
• Purchasers of our business buyers or perspective buyers who we sell or negotiate to sell our business to.
• Government or our regulators where we are required to do so by law or to assist with their investigations.
• Police and law enforcement to assist with the investigation and prevention of crime.

6. STORING AND SAFEGUARDING PERSONAL INFORMATION

The data that we collect from you may be transferred to, and stored at, a destination within or outside the European Economic Area ("EEA") or United States. It may also be processed by staff operating outside the EEA or United States who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

We take reasonable and appropriate steps to safeguard the security of your personal information and prevent unauthorized access and disclosure. Please note that when you communicate with us via email or chat, these communications may not be encrypted.

7. YOUR RIGHTS

If you do not want your information collected, please do not submit it to us. If you have already submitted information and would like to review, correct, or remove it from our records, please contact us at dpo@bravissimo.com.

Additional information for residents in certain states
Consistent with applicable law, some states provide their state residents with additional rights to:

• Right to Know - You have the right to request that we disclose the following to you:
o Confirmation – whether we are collecting, using, storing, disclosing, analyzing, deleting, modifying, or otherwise processing your personal information.
o Categories of Personal Information – the categories of personal information that we have collected about you.
o Categories of Receivers – the categories of third parties to whom we have disclosed your personal information.
o Categories of Sources – the categories of sources from which we have collected your personal information.
o Categories of Sales/Sharing – the categories of any of your personal information that we have sold to third parties or “shared” with third parties.
o Categories of Third Parties Involved in Sales/Sharing – the categories of any third parties to whom we have sold or with whom we have “shared” your personal information.
o Purpose – our business or commercial purpose for doing any of the following activities: collecting your personal information, selling it, “sharing” it, or processing it for targeted advertising.
o Portability/Access – the specific pieces of personal information that we have collected about you, which may be requested in a portable, and to the extent technically feasible, readily usable format that enables you to transmit the personal information to another entity without hindrance.
• Right to Request Deletion - You have the right to request that we delete your personal information that we have collected.
• Right to Request Correction - You have the right to request that we correct any inaccurate personal information about you that we maintain.
• Right to Opt Out - You have the right, at any time, to take the following steps:
o Direct any business not to sell your personal information.
o Direct any business not to “share” or process your personal information for targeted advertising purposes.
o Opt out of automated profiling for advertising.
o Opt out of automated profiling conducted in furtherance of decisions that produce legal or similarly significant effects concerning you.
• Right of Non-Discrimination - You have the right to be free of discrimination related to your exercise of any of your rights provided in this Privacy Policy or otherwise under applicable law.
• Right to Authorize an Agent - To exercise your rights described above, you have the right to authorize another person to provide us with your requests.

To exercise your rights described above, you may send us your request or appeal by writing or emailing us at the following address or by calling the toll-free number shown below:

Attn: Data Protection Officer - Bravissimo
Eveden Online LLC
Attn: Legal Department: Privacy Policy
65 Sprague Street
Hyde Park, Massachusetts 02136 USA
Email Address: dataprotection@eveden.us
Phone: 1-877-826-3857

For certain requests, we may require identity verification in accordance with applicable law.

Additional Requests
• You may correct personal information you have provided to us by logging into your account and updating your information. If you would like to have your personal data removed please contact us by email at customer.services@bravissimo-usa.com
• If you have elected to receive commercial emails from us, you may choose to stop receiving those emails at any time by clicking on the “unsubscribe” link at the bottom of the email. Your opt-out request will be honored within 10 business days.
• If you would not like your information to be shared with third parties for their direct marketing purposes, you may contact us at customer.services@bravissimo-usa.com to opt out of this sharing.

8. TARGETED ADVERTISING

We may “share” your personal information for cross-site targeting advertising. When you use our Website, we (and our affiliates) may collect information about your activities so that we can provide you with advertising tailored to your interests.

To do so, we may join advertising networks. These advertising networks track your online activities over time by collecting information through use of Cookies. Being connected to the advertising networks allows us to target the information we send you based on your interests, other information related to you, and contextual means.

In our role with the advertising networks, we may “share” your personal information with the networks. As a result, you may notice certain ads on websites or mobile applications of businesses or organizations other than us. The advertising networks use this personal information to show you ads that may be of particular interest to you.

You can opt out of cross-site targeting advertising by visiting the Digital Advertising Alliance website or the Network Advertising Initiative website. If you choose to opt out, you will continue to receive ads, but they will not be tailored to your interests.

9. LINKS TO THIRD PARTY WEBSITES

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

10. IMPORTANT NOTICE TO NON-U.S. RESIDENTS

This website is not intended for non-U.S. residents, but for clarity, we note that the personal information we collect may be transferred to and stored in countries outside of the United States. Some of these jurisdictions require different levels of protection in respect of personal information and, in certain instances, the laws in those countries may be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is only used in accordance with this Privacy Policy and applicable laws and regulations.

11. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR

We store the personal information we receive as described in this Privacy Policy for the time necessary to meet our legitimate business purposes, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. We may also maintain residual copies of your personal information in our backup systems.

12. SECURITY

Our website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavors to protect the integrity of the information you provide.

You are responsible for using a strong password and keeping it confidential. You understand and agree not to share your account login credentials with others and that you are responsible for anything that happens through your account unless you close it or report misuse.

13. CHILDREN

We are concerned about the privacy protection of children who access the internet and we comply with the Children's Online Privacy Protection Act (COPPA) and other applicable state laws. Accordingly, the Website is not intended for use by anyone under the age of 16 without the supervision of a parent or guardian. Accordingly, we do not knowingly process or share personal data of any under 16, and should we become aware that any personal data is stored regarding a child under 16, we will follow our internal processes to delete this data in accordance with your data protection rights as soon as is reasonably possible.

14. CHANGES TO THE PRIVACY POLICY

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

15. CONTACT

If you have any questions or complaints about the Privacy Policy, please contact us. You can call our customer service team at 1 877 826 3857 or email us at customer.services@bravissimo-usa.com.

Last updated: 26th September 2025