Help & FAQs
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Our Stores
To check whether a style is in stock, simply go to the product page and click on the Find In Store link.
We have 25 stores in the UK, but don't worry! You can still shop with us online!
We are sorry that we cannot accept items purchased in dollars in our stores.
If you made a purchase in dollars, please return your item by mail (it's free!). All the details can be found here.
Unfortunately, you cannot order Click & Collect from outside of the UK.
On busy days, there may be a wait for one of our fitters, but you can relax in our cosy Bravissimo lounge area while you do! If you’re making a special visit, we recommend booking ahead by giving us a call.