US Delivery - $5 (FREE on orders over $100)
We will only charge you postage once per order, no matter how many parcels we send to you.
Delivery will be made in 14-20 working days.
As we post all orders through Royal Mail your parcel will not have a tracking number. You can check what date your parcel was posted to you, just go to 'My Account', log in and look in the 'My Orders' section and all the despatch dates will be shown. Please contact our Customer Services Team by email or by calling us toll free on +1 877 826 3857 if you need any help on checking on your order.
We try to be speedy when sending your order, so sometimes we may not be able to change the delivery address; however, please always ask and we will do our very best to help.
To ensure the safety of our teams, deliveries are taking a little longer than usual. You can expect your order in 14-20 working days. We will send you an email when your order is dispatched.
Unfortunately, we do not use a courier service to post our packages, however we always make sure packages are sent as quickly as possible.
Yes of course you can. You can do this by adding a delivery address when placing the order on our website or by requesting this when you call us to place your order.
We are pleased to say nearly all our parcels arrive safely and on time (please see our Delivery page for how long your order should take to reach you), however there are a few occasions where this isn’t the case. If this happens, please don’t worry, simply contact our Customer Services team by email or by calling us toll free on +1 877 826 3857
We want to make sure all your items reach you in perfect condition, so when we pack them we take care not to squash them. We always use the smallest box possible to make sure as many packages as possible fit into mailboxes. If your package doesn’t fit and no one is at home to receive the package, it may need to be picked up from your local delivery office. You should be left a calling card, which will tell you where and when you can collect the package. If you’d prefer, we can send your package to a different delivery address. You can do this either by requesting this when placing your order, or if you have already placed the order please call or email us as soon as possible and if we can change the delivery address before the order is sent, we are more than happy to do this.
When choosing our Standard and Express delivery options, you can nominate a "safe place" at checkout. This is a place where the postman/woman will leave your parcel if you are not in. This can be any secure, weatherproof area of the delivery address that is easily accessible for delivery. Alternatively, you can nominate a neighbour to receive delivery on your behalf. Items are left in nominated safe places at your postman/woman's discretion. You can opt out of this Royal Mail service here.
We are happy to let you know that Bravissimo covers any import duties on items being sent to the USA that have been ordered on Bravissimo.com/us. If you place an order on our UK site, we cannot guarantee this.
From our American website (Bravissimo.com/US) we only deliver to US addresses.
From our international webiste (Bravissimo.com) we deliver to all the countries shown in the list below. If your country is not shown please contact our Customer Services Team by email or by calling +44 (0)1926 459 859.
Antigua and Barbuda
French West Indies
Trinidad and Tobago
United Arab Emirates
Virgin Islands (USA)
Yes we are happy to send your package to you through the BFPO (British Forces Post Office).
We always try to keep you updated on the status of your order so we will send you an email, confirming your order has been received, dispatched or returned, or if we need to update you on items in your order at all.
We'll only send out matching accessories when we have the top ready to send too. This means you will receive the whole set, rather than just the bottoms.
All deliveries are made with USPS, so if you are not home and the package won’t fit in your mailbox, your mail carrier will leave a card, which will tell you when it will be redelivered.
We hope to have the items you want in stock at our warehouse, ready to send straight out to you, but some items may either just be coming into stock or be in stock at one of our stores. You can select to have all items in one package by selecting ‘Single Package’ at the checkout and this means we will wait until all items on this order are ready to send from the warehouse. Alternatively we can send the items we have in stock now and then post the others as they come into stock and this still will only cost one delivery charge, whether we post one or multiple packages.
This isn't currently possible, sorry!
Unfortunately, you cannot order Click & Collect from outside of the UK.
If you would like to return items and exchange them for a different size or style, please email our customer services team, or call us toll free at +1 877 826 3857 so we can reserve the right items for you while we wait for your parcel to arrive back to our warehouse.
Alternatively, you can fill in the details in the exchanges section on the Returns & Exchanges form and we'll place the order for you when we receive the paperwork (exchange is subject to stock availability).
Yes, we can! At checkout, simply select "View Additional Delivery Options" and opt to have your package sent as private and confidential. Your order will arrive in a plain box - ideal for deliveries going to workplaces or shared buildings!