I went to the Guildford store today and received such fabulous help from Sarah.I have used Bravissimo for many years but haven’t had a fitting for a while.Sarah could not have been more helpful or friendly. Made so many suggestions and had endless patience! Just a wonderful experience! Thank you so much Sarah

Big thanks to my fitter Valerie who provided a great service. Friendly and professional, she put me at ease and talkes me through my fitting giving great advice throughout. Compliments to the staff on the service counter as well, overall a lovely atmosphere and a store with plenty of choice. Fitting area was roomy and well lit too. You can tell it's a specialist service store with a clear focus. Great customer service. Only down side is there always seems to be a bit of a queue at the desk, but if you want a personalised service with staff who answer questions and handle customers well then maybe that's to be expected at peak times.